Returns Policy

At Blossom &Brew we want you to be completely satisfied with your tea purchase. If for any reason you are not happy with your order, we offer a hassle-free return policy to ensure your peace of mind. Please review the following guidelines for returning tea products purchased from our website:

1. Returns: We accept returns on unopened and unused tea products within 15 days of the purchase date. To be eligible for a return, the item must be in its original packaging and in the same condition as when you received it.

2. Refunds: Once we receive your returned item, our team will inspect it and notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original method of payment. Please allow 7business days for the refund to be processed and reflected in your account.

3. Exchanges: If you would like to exchange your tea product for a different flavor or blend, please contact our customer service team at contact@bnbrew.net to arrange for an exchange. Additional shipping charges may apply for exchanges.

4. Damaged or Incorrect Items: In the rare event that your tea product arrives damaged or if you receive the wrong item, please contact us immediately to initiate a return or exchange. We will cover the cost of return shipping for damaged or incorrect items.

5. Return Shipping: Customers are responsible for the cost of return shipping unless the item is damaged or incorrect. We recommend using a trackable shipping service to ensure that your return is received by our team.

6. Contact Us: If you have any questions or concerns about our return policy, please reach out to our customer service team at contact@bnbrew.net. We are here to assist you and strive to provide exceptional service to all our customers.

Please note that our return policy is subject to change without prior notice. Thank you for choosing Blossom & Brew for your tea needs. We appreciate your support and look forward to serving you again in the future.